Steve Krug is actually the godfather of usability assessment and user research. ONCE I started taking over user research for my team, our UX Designer suggested reading his book Rocket Surgery Made Easy, to get familiar with the principles in testing. The reserve breaks it down so anyone can do it, provides schedules and scripts, and makes suggestions on how to introduce it to your team to create it into your flow.
He composed it as a follow up to this book, Don’t Make Me Think! Personally I think like this reserve should be a must-read for anyone in development, engineering, or design, but exactly what does my estimation count for really? 😉 Who knew that designing web forms was so complex? There’s lots of value in both books, so I’ll share some of my records from Don’t Make Me Think here. Book description: A person of average (or even substandard) capability and experience can figure out how to use the thing to perform something without it being more trouble than it’s worth.
Desi description: Finished. Should be utilized mindlessly for some users. Even if a consumer finds something difficult, they’re likely to stick with it for the “devil you know” idea: will your competition be less annoying? Or will it be worse? Since users are animals of habit and can continue to struggle through with something they’re acquainted with, what’s the value or benefit in making products functional?
A functional product helps users feel smarter and more in control, … Read more